Privacy Policy

DarkWhiteShop (“we/us/our”) respects the privacy of our customers and visitors to our website (“you”). This Privacy Policy explains how we collect, use, share, transfer, and protect the information you provide when using our website and services.

We collect only the information necessary to operate our business and provide you with our services, including processing orders, managing deliveries, communicating order updates, offering customer support, and sharing information about promotions, offers, or other services that may be relevant to you.

For the purposes of this Privacy Policy, sensitive personal data or information (“SPDI”) refers to the definition under the Information Technology Act, 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”). References to Personal Information in this Privacy Policy include Sensitive Personal Data or Information wherever applicable or required under the IT Act and SPDI Rules.

Personal Information

We gather personal information from you when you voluntarily provide it to us. For instance, when you make a purchase or create an account on our website, we may collect details such as your name, gender, mailing address, phone number, and email address. If you subscribe to our newsletter, we will collect your email address. Similarly, when you use special services offered by us, additional personal information may be collected to facilitate those services.

Your personal information is primarily used for internal purposes, such as processing your orders, keeping you updated on your order status, and providing related services and support. We may also collect general demographic or anonymous information that does not personally identify you. Such information cannot be linked to you individually.

The data we collect also includes your shipping and billing addresses.

By providing your personal information, you confirm that it is accurate, current, and that you have all necessary rights, permissions, and consents to share it with us.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Grievance Redressal

If you have any concerns or complaints regarding the collection, processing, or handling of your sensitive personal data or information (SPDI), you may contact our designated Grievance Officer as required under the IT Act:

Name: DarkwhiteAdmin
Email: business@darkwhiteshop.com